Database Mart - Cheap and reliable MS SQL Database hosting, ASP.NET Web hosting, DNN hosting & Rainbow Portal hosting services provider.

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Database Mart - Knowledgebase Article List

Billing and Accounts

1. Can I upgrade or downgrade my hosting package?
2. How do I view my invoices?
3. How to upgrade from a shared hosting plan to a reseller plan?
4. What payment methods do you accept?

Dedicated Servers

1. Can I install any software in the dedicated server if I have license?
2. Do you allow IRC in your network?
3. Do you block any TCP/UDP ports in your network?
4. Do you offer any money back guarantee for the dedicated server?
5. Do you offer any network up time guarantee?
6. Do you setup DNS or reverse DNS?
7. How can I cancel my dedicated server?
8. What is the average turn around on server orders placed?

Domain Name Registration

1. How can I manage my registered domains?
2. What is a domain name?
3. What kind of options do you offer to resellers in terms of purchasing

DotNetNuke

1. Are we able to access the DotNetNuke directories?
2. Can I install DotNetNuke V3&V4 on a domain at the same time?
3. Do you provide free installation service for DotNetNuke?
4. How can I install the DotNetNuke by myself?
5. How can I recover DotNetNuke host or admin Password?
6. How can I transfer my DotNetNuke sites to your servers from other providers?
7. How can I vote in DotNetNuke Gallery Module?
8. How many parent and child portals can I install in your hosting plans?
9. How to add a Paypal \"buy now\" button in my DotNetNuke web site?
10. How to configure and install DotNetNuke Application Packs in Helm
11. How to fix DotNetNuke site after apply windows patch
12. How to upgrade DotNetNuke from 3.1 to 4.0?
13. Some Important Notes about the DotNetNuke Application Pack in Helm
14. Virtual Directory Problem under DotNetNuke Site
15. What are the major differences between 3.2.0 and 4.0.0?
16. What is DotNetNuke?
17. What version of DotNetNuke will you install for us?

General Technical Support

DNS

1. How can I know if my private NameServer resolve my customer\'s Domain to the correct IP
2. How long does it take for DNS changes to take effect?
3. How to setup reseller private name server?
4. If you have your own DNS and Email servers and only want to host web site with us
5. What are your DNS Name Servers?
6. What is DNS?

Email

1. How can I keep a copy of received email on the server?
2. How can I know if my domain is blocked by some email system?
3. How can I login to SmarterMail automatically?
4. How can I setup anti-spam filtering for my email account?
5. Is my email account used by some spammer?
6. Outside Email Server
7. SMTP Authentication
8. What is Multi-Recipient Addresses (MRA)?
9. What is MX record priority(preference)?
10. What vision of SmarterMail do you install on your email server?
11. Which email components do you support in your servers?

FrontPage Server Extensions

1. Do you support Microsoft FrontPage Server Extensions?
2. How to install FrontPage Server Extensions for My Web Site?

FTP

1. Problems with FTP Permissions

Helm Control Panel

1. How can I change the permission of the file/folder from Helm?
2. How can I enable ASP.NET 2.0 for my web site?
3. How do I access Helm Control Panel?
4. Reseller welcome email template

Microsoft SQL Server

1. How Can I create MSSQL Database?
2. How can I manage MSSQL database via Visual Web Designer 2005?
3. How can I open multiple databases in SQL Server Enterprise Manager?
4. How can I remote access SQL Server 2000/2005 Databases?
5. How To Backup SQL Server 2005 Express Database?
6. How to backup/restore the MSSQL database on the server?
7. How to change the Owner of a User-Defined Data Type That Is in Use in SQL Server 2000?
8. How to upload my local SQL 2005 databases to your servers?
9. SQL Server Only Hosting
10. What\'s the version of your SQL Server?

Programming

1. ASP.NET Validation Control Cannot Work?
2. Fail Safe Convert SQL Server Varchar To Float Function
3. How to get current domain name in ASP.NET?
4. How to get user IP in ASP.NET?
5. Mobile Internet Toolkit
6. sample code of sending email using CDOSYS
7. SOAP and WDSL
8. Visual Studio .NET has detected that the specified Web server is not running ASP.NET version 1.1
9. Which programming languages do you support in your servers?

Traffic Statistics

1. How Can I Access My Raw Site Log Files?
2. How can I login to SmarterStats automatically?
3. How long do you keep my web site log files?
4. How to check my web site traffic statistics information?

Web

1. Customized Error Page
2. Do you support Atlas in your servers?
3. How can I password protect a subdomain?
4. How can I set read/write permission to a folder/file?
5. HTTP 500 - Internal server error

Other Questions

1. Do you have a test file we can download?

Rainbow Portal

1. Do you provide free installation service for Rainbow Portal?
2. How can I login in my Rainbow Portal for the first time?
3. How can I transfer my Rainbow Portal sites to your servers from other providers?
4. Image Gallery Hangs Up Probelm of Rainbow Portal 2006
5. Step by Step Guideline to Install Rainbow Portal in a Shared Hosting Server
6. What is Rainbow Portal?

Sales and Pre-sales

1. Difference between shared and reseller plans?
2. Do you offer any money back guarantee?
3. Do you offer any server up time guarantee?
4. How long will it take to setup my hosting account?
5. What domain can I use when I sign up a reseller plan
6. What\'s your technical support response time?

SSL Certificates

1. Does your SSL certificates include dedicated IPs?
2. How can I purchase SSL certificate?
3. How to generate a Certificate Signing Request (CSR) in Microsoft IIS 5?
4. How to generate a Certificate Signing Request (CSR) in Microsoft IIS 6.0?
5. What information do I need to provide to purchase and install an SSL certificate?